September 26, 2023
The Colony, TX
Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology. Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future as Cosm. Innovation is in our DNA.
Cosm's first forthcoming venue will house its proprietary, best-in-class technology. Guests will directly experience immersive content across various programming categories, including live sports and entertainment, experiential events, immersive art, music, and more.
•Establish and maintain high customer service standards for staff, vendors, and guests.
•Collaborate with Marketing, Sales, Technology, and Food and Beverage teams to create innovative offerings that drive incremental revenue growth and profitability
•Oversee food and beverage and merchandise performance and strategies (point of sale ratio, variety, etc.)
•Responsible for the hiring, training, and development of staff
•Promote and establish a "Sales Team" to successfully execute all rentals in the venue.
•Coordinates day of event activities
•Excellent working knowledge of Health & Safety
•Understand and adhere to Alcoholic Beverage Commission regulations
•Ensures that employees' performance is monitored and reviewed accordingly
•Work closely with Grandscape Management to maintain a close partnership with Retail District
•Work closely with critical civic and governmental departments, as well as interact with the community in general
•This position typically supervises a number of exempt and non-exempt positions
•Day-to-day management of all venue vendors/subcontractors – HVAC, Plumbing, Electrical, Cleaning, Security, Trash/Recycling, Food Supply - local and National
•Responsible for meeting staffing levels and budget targets for each event
•Work with all other departments to help fulfill needed requirements, including Marketing, HR, IT, and Security
•Available for overtime and weekends as the schedule varies depending on site operational needs; flexibility required.
•Must be able to work during a live production, with loud noise levels and busy environments (non-office environment)
•Ability to maneuver around an entertainment venue and walk, stand, sit, bend, stoop, squat, and stretch to fulfill tasks. Must have finger dexterity to be able to operate office equipment
•Comfortable lifting heavy objects up to 25 lbs
•Minimum seven years experience as a general manager or operations director in a hospitality-related business
•Must have an extensive background in event sales, promotion, and operations
•Ability to perform all job duties and responsibilities as assigned
•Requires excellent communication skills, both verbally and written
•Must have expertise in profitability analysis and budgeting
•Exhibits problem-solving solid skills in long-term and immediate situations
Cosm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.